Patient & Visitor Information
- Billing & Payment
- Directions
- DoctorFinder
- Interpreter Services
- Medical Records
- Patient Portal
- Policies
- Send Us Feedback
- Spiritual Care
- Nominate Staff Member for an I am a Good Samaritan Award
- Nominate a Nurse for a DAISY Award
- Price Transparency
- Your Patient Experience
Our Patient Information Guide
Click on the image below to view our guide, which includes helpful information about your stay at Good Samaritan Medical Center.
Visiting Hours & Information
Your care can be enhanced by occasional visits from your friends and family. Of course, the reason for your hospital stay is to receive treatment, so we hope that your visitors understand and respect that patient care needs are our first and foremost concern. Patients need rest and privacy.
Please share this information with your visitors so they will be aware of the following visiting policies:
Visitor Policy Effective 5/15/23:
To best ensure the health and safety of our patients and staff, visitor restrictions are currently in place.
• Visitors are welcome between 9 AM and 8 PM daily.
• Visitors under the age of 14 years must be accompanied by an adult.
• Visitors are asked to delay visits if having any of the following symptoms:
- Fever (>100.4 F)
- Chills
- Cough, congestion, or runny nose
- Vomiting or diarrhea
- New skin rash (with fever)
- If you are diagnosed with or exposed to COVID-19 within 10 days of an appointment
• Visitors will be required to wear a face mask for the duration of their visit if suspected or confirmed to have COVID-19 or other respiratory infection within the past 10 days or have had close contact with someone with COVID infection for up to 10 days after the exposure or have any respiratory symptoms (again, visitors are asked to delay visits if having any of the symptoms described above)
• Visitors are required to practice proper hand hygiene at all times while in the facility.
Inpatient Units
Patients are permitted TWO (2) visitors at a time in their room (visitors are asked to NOT wander in the hallways and to respect the privacy of other patients).
Emergency Department
Patients are permitted ONE (1) visitor. Parents and guardians of pediatric children under the age of 18 are permitted.
Labor & Delivery (L&D), Family Centered Care (FCC), Special Care Nursery (SCN)
Patients are permitted TWO (2) support person(s)/birth partner(s) in Labor & Delivery freely for the duration of a patient’s stay. A doula is also permitted for labor and birth.
- TWO (2) visitors are permitted in Family Centered Care (FCC). Please note that quiet time is observed from 1p-3p.
- TWO (2) visitors over the age of 14 years are permitted in the Special Care Nursery (SCN).
Patients with Physical or Intellectual Disabilities
One support person over the age of 18 will be allowed for patients with physical of intellectual disabilities. There are no restrictions on visiting hours. Designated support persons, companions, and attorneys are not considered visitors.
Vendors, Volunteers, and Interns
Vendors, Volunteers, and Interns will be required to wear a face mask for the duration of their visit if:
- suspected or confirmed to have COVID-19 or other respiratory infection; or
- have had close contact with someone with COVID infection for up to 10 days after the exposure
Vendors will be required to comply with Steward Policy SM 29 Identification Badges and utilize the Reptrax vendor credentialing system located in the hospital’s main lobby.
All Visitors, Outpatients, and Outpatient Companions must:
- Refer to signage at the hospital entrances for the latest guidance and policies.
- Masks are no longer required but are available to any patient or visitor who chooses to wear one.
- Perform hand hygiene upon entering the hospital and support social distancing when inside the facility.
There are very limited exceptions to these policies, including for minor patients, patients with guardians, end-of-life/advanced care planning, or other extenuating circumstances. All exceptions to these policies must be approved by the patient’s care team prior to your visit. Please note that Good Samaritan Medical Center may need to implement additional infection control procedures during an outbreak.
We encourage family members and friends to use alternative ways to interact with their loved ones, including phone calls, Facetime, and Skype.
Cafeteria Hours
Visitors are welcome to use the cafeteria on the ground floor. It is open 6:30 a.m. to 6:45 p.m., daily, for meals.
Vending Machines
Soda, fruit juice and snack vending machines are located in the cafeteria and the emergency department waiting area and are available 24 hours a day.