Your Patient Experience

At Good Samaritan Medical Center, you’ll receive the best possible care before, during, and after your hospital stay. We believe in in caring for everyone – patients, family and guests – as we would for one of our own family members.

All of Good Samaritan Medical Center’s staff members are considered an integral part of your health care team and strive to make your stay with us a comfortable one by attending to your individual needs. From our physicians and nurses to our patient hospitality staff, as well as the many people behind the scenes, it is this team effort that is the trademark of our care.

Our patient experience information has been designed to make your stay worry-free by providing you and your family with essential information about the services and resources available to you at Good Samaritan Medical Center. 

It’s important to Good Samaritan Medical Center that every patient has a positive experience.  If you have a question, suggestion, compliment, or complaint about any aspect of your care, we want to hear from you.

Our patient advocate can be reached Monday through Friday, 8 a.m. to 5 p.m., at 508-427-3214. For after business hours or weekends, please ask the nursing supervisor for assistance.

Thank you for choosing Good Samaritan Medical Center for your health care needs.

Preparing For Your Stay

Learn about what to do before your visit to our hospital.

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During Your Stay

Learn about what to expect during your stay.

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When You Leave

Learn about what to expect when you are discharged.

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